Privacy Policy
Last Updated: April 13, 2026
This Privacy Policy explains how OX-san collects, uses, stores, and shares information relating to users.
1. Information We Collect
We may collect account information such as email address, device information, IP address, log data, cookie-based identifiers, browsing and interaction history, support inquiries, and user-submitted data such as ingredients, pantry inventory, preferences, allergy information, ingredients to avoid, and recipe requests.
2. Purposes of Use
Collected information is used to provide the Service, verify identity, maintain sign-in sessions, generate recipes, support pantry-management features, improve quality, fix issues, prevent abuse, analyze usage, comply with legal obligations, and respond to inquiries.
3. Sharing with AI Providers and Vendors
To provide recipe generation and other AI features, we may transmit all or part of user inputs to AI providers, cloud vendors, analytics vendors, and other service providers we engage. We select vendors as needed and seek to ensure appropriate handling through contracts and other safeguards.
4. AI Training Practices
Our policy is not to use content that users submit to the Service for the general training or retraining of our own or third-party foundation models without the user's explicit consent. However, to the extent permitted by law, we may use aggregated, anonymized, or non-identifiable statistical information for quality evaluation, incident investigation, and service improvement. Please see the AI Use & Training Policy for details.
5. Third-Party Disclosure and Sharing
We do not disclose personal information to third parties except when required by law, when we have user consent, when disclosure is necessary for outsourced processing, when related to a business transfer, or when another lawful basis applies.
6. Cookies and Advertising
We may use cookies and similar technologies to improve usability, maintain sessions, analyze usage, and optimize presentation. This Service also uses third-party advertising services (such as Google AdSense). These providers use cookies to serve ads based on your previous visits to this site or other sites. You may opt out of personalized advertising by visiting Google's Ads Settings or by visiting www.aboutads.info to opt out of third-party vendors' use of cookies for personalized advertising.
7. Retention
We retain information for as long as needed to fulfill the stated purposes, for any period required by law, and for reasonable periods necessary for dispute handling and abuse prevention. Information that is no longer needed is deleted or anonymized in accordance with law and our internal procedures.
8. Security Measures
We strive to implement reasonable security measures such as access controls, permission management, and logging to prevent leakage, loss, damage, and unauthorized access. However, no internet transmission or cloud environment can be guaranteed absolutely secure.
9. User Rights
Subject to applicable law, users may request disclosure, correction, addition, deletion, or suspension of use of their personal information. Please contact us through the app or through the contact channel we provide for details of the procedure.
10. Policy Changes
We may update this Policy in response to legal changes, service updates, or operational reviews. If material changes are made, we will notify users through the Service or by another appropriate method.